Terms of Service

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You are responsible for safeguarding your credentials and for actions taken under your account. Authentication is provided by Clerk; payment processing is provided by Stripe; both are subject to their own terms.

Paid plans are billed in advance on a recurring basis. Usage-based credits are consumed as you run agents and tools. Credits and subscriptions are non-transferable unless explicitly stated. Refunds follow the Refund Policy. Taxes are your responsibility unless we are required by law to collect them.

You agree to the Acceptable Use Policy. In short: don't use ADA to harm people, abuse infrastructure, or break the law. We may suspend or terminate access for violations.

You retain ownership of code, prompts, files, and other content you submit to the service (“Your Content”). You grant us a limited license to process Your Content solely to operate the service for you (including agent execution, memory storage, and indexing). We do not train foundation models on Your Content. Outputs generated by the service are yours, subject to these Terms and the licenses of any third-party model or data source used.

ADA can connect to third-party LLM providers (OpenRouter, Anthropic, OpenAI, Google AI, Vortex AI, and others) and tools (GitHub, MCP servers, the open web). When you bring your own API keys (BYOK), traffic flows directly to those providers and is subject to their terms and pricing. We are not responsible for third-party services, their availability, or their output.

Output produced by AI agents may be inaccurate, incomplete, or otherwise unsuitable. You are responsible for reviewing all agent actions and for validating the correctness of any generated code before relying on it. Tools that modify your filesystem, run shell commands, or change remote state require explicit approval by default — keep approvals enabled in environments where unintended changes would be costly.

We implement reasonable administrative and technical safeguards. No internet-connected service is fully secure; you should not submit content to the service that you are contractually or legally prohibited from disclosing to a service provider. Report security issues through the channel listed in our security policy.

You may cancel your subscription at any time from the dashboard. We may suspend or terminate your account for material breach of these Terms or where required by law. Upon termination your right to access the service ends; sections that by their nature survive (ownership, disclaimers, limitations of liability, indemnity, governing law) will continue.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You will defend and indemnify us against third-party claims arising from your use of the service in violation of these Terms or applicable law, or from Your Content.

We may update these Terms from time to time. Material changes will be communicated through the dashboard or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, and (where it applies to the transaction) the U.S. Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing support@eactivenet.com with a description of the dispute and the relief sought. If we can't resolve it within 30 days, either party may proceed as set out below.

Binding arbitration. Except for the carve-outs below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable consumer or commercial rules. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action and jury waiver. To the fullest extent permitted by law, disputes will be brought only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You and we each waive any right to a jury trial. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than arbitration.

Carve-outs and opt-out. Either party may bring a claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information. Nothing here waives a consumer's non-waivable rights, including the right to bring a claim before a competent court where mandatory law so provides. You may opt out of this arbitration and class-waiver agreement by emailing support within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.

Entire agreement. These Terms, together with the Privacy Policy, Refund Policy, Acceptable Use Policy, and any order or plan you purchase, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.

Severability and waiver. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms bind permitted successors and assigns.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of upstream model providers, hosting or network providers, acts of government, or other force majeure events.

Export, sanctions, and government use. You represent that you are not located in, and will not use the Service in, a country or by a party subject to applicable U.S. or other export controls or sanctions. The Service and software are “commercial items”; U.S. government end users receive only the rights granted to all other end users under these Terms.

Notices and relationship. We may provide notices through the dashboard, the desktop app, or the email associated with your account. The parties are independent contractors; these Terms create no agency, partnership, or joint venture. Section headings are for convenience only.

Questions about these Terms can be sent to support@eactivenet.com, or by mail to EactiveNet, Inc., Delaware, USA.